Help Center

Get help with your React email templates and find answers to common questions.

Getting Started

After Purchase

1. Check Your Email: Download link sent immediately after purchase
2. Download Templates: Click the link to access your templates
3. Extract Files: Unzip the downloaded file to access all templates
4. Read Documentation: Review the included README file

Template Structure

Each template includes:

• React Component: .tsx file for React Email
• HTML Version: Static HTML for direct use
• Preview Images: Visual previews of each template
• Documentation: Usage instructions and customization guide

Implementation Help

Using with React Email

import { WelcomeEmail } from './templates/welcome-email';

// In your API route or server function
import { render } from '@react-email/render';

const html = render(<WelcomeEmail name="John" />);

Using HTML Versions

Simply copy the HTML content and customize as needed. All styles are inline for maximum email client compatibility.

Customization Tips

• Colors: Update CSS custom properties or inline styles
• Fonts: Stick to web-safe fonts for best compatibility
• Images: Host images on a reliable CDN
• Testing: Always test across multiple email clients

Email Client Compatibility

Our templates are tested on:

• Gmail (Web, iOS, Android)
• Outlook (Windows, Mac, Web)
• Apple Mail (macOS, iOS)
• Yahoo Mail
• Thunderbird
• Hey

Troubleshooting

Common Issues

Templates not displaying correctly?

• Check that images are hosted and accessible
• Verify CSS is inline (our templates include this)
• Test in multiple email clients

Download link not working?

• Check spam/junk folder
• Contact support with your order number

Need customization help?

• Review the included documentation
• Check our examples and demos
• Contact technical support

Still Need Help?

Technical Support

For implementation questions: support@reactemailtemplates.com

General Questions

For other inquiries: hello@reactemailtemplates.com

Response Time

We typically respond within 12 hours during business days.

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Can't find what you're looking for? Don't hesitate to reach out - we're here to help!