Privacy Policy

Last updated: November 4, 2025

Information We Collect

When you purchase our email templates, we collect information necessary to process your payment and deliver your purchase. This includes:

• Email address for delivery and communication
• Payment information (processed securely by Stripe)
• Name and billing address (as required by payment processor)

Data Controller: BetterHive Labs, LLC (Delaware)

How We Use Your Information

We use your information to:

• Process your purchase and deliver your templates
• Send you important updates about your purchase
• Provide customer support when needed
• Send occasional updates about new templates (you can unsubscribe anytime)

Data Security

We take data security seriously. All payment processing is handled by Stripe, which is PCI DSS compliant. We do not store your payment information on our servers.

Third-Party Services

We use the following third-party services:

• Stripe: For secure payment processing
• Vercel: For website hosting and analytics

Data Retention

We retain your personal data only as long as necessary:

• Purchase records: Retained for 7 years for tax and legal compliance
• Email communications: Retained until you unsubscribe or request deletion
• Payment data: Not stored on our servers (handled by Stripe)

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Unsubscribe from marketing communications

For EU residents: You also have the right to data portability and the right to object to processing.

International Transfers

As we operate globally, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

Contact Us

If you have any questions about this Privacy Policy, please contact us at soufianeelc@betterhive.co

BetterHive Labs, LLC
Delaware, United States