Refund Policy
Last updated: November 4, 2025
14-Day Money-Back Guarantee
We stand behind the quality of our React email templates. If you're not completely satisfied with your purchase, we offer a full refund within 14 days of purchase.
Refund Eligibility
You are eligible for a full refund if:
- You request the refund within 14 days of purchase
- You provide a valid reason for the refund request
- You have not violated our Terms of Service
How to Request a Refund
To request a refund:
- Email us at soufianeelc@betterhive.co
- Include your order number or email address used for purchase
- Provide a brief reason for your refund request
Refund Processing
- Refunds are processed within 5-7 business days
- Refunds are issued to the original payment method
- You will receive an email confirmation once the refund is processed
What Happens After a Refund
- Your access to the templates will be revoked
- You must stop using the templates in any projects
- Any derivative works should be removed from production
Exceptions
Refunds may be denied if:
- The request is made after 14 days
- There is evidence of abuse or violation of terms
- The templates have been redistributed or resold
Contact Us
For refund requests or questions, contact us at soufianeelc@betterhive.co
We typically respond within 24 hours during business days.
BetterHive Labs, LLC
Delaware, United States